Electronic payments company sells its Community Financial Services business to Fiserv.
Some credit union executives found point-of-service feedback solutions have helped them make daily improvements in delivering in-branch member services – and given them a competitive edge to keep and attract members.
While many professionals strive to maintain a laser-sharp focus on their work, Mia Perez is a big fan of widening her lens and even allowing it to become blurry.
Credit union trade associations respond with renewed calls for parity at the NCUA.
The FDIC’s decision to allow certain banks an 18-month exam cycle prompts NAFCU to demand relief for credit unions.
One member’s stale check leads to the arrest of former Houston Police FCU exec Cheryl Vickers.
The two agencies aim to double the number of CDFI credit unions to nearly 600 by the end of 2016.
If passed, the new rule would up the salary threshold for overtime pay eligibility from $23,660 to $50,440.
Company freezes an additional 9,000 customer accounts as a precaution.
The agency will open a 90-day comment period on OTR methodology and 60-day comment period on its 2017-2021 strategic plan.
HFS Committee says the CFPB's use of disparate impact puts discrimination payouts in the wrong hands.
The ABA and ICBA accuse the NCUA of attempting quasi-legislative action. CU trades fire back.
HappyOrNot branch kiosks allow members to provide instant feedback about their experiences.
Cooperatives across the country announce personnel changes, plus, PSCU adds two executives to its leadership team.
The New Jersey-based credit union voluntarily liquidated Dec. 8.
Debit rewards programs make a comeback post-Durbin as credit unions seek ways to snag market share.
While consumers inject variety and length into their passwords, they remain vulnerable to hackers, SplashData reports.
The retired U.S. Marine Corps major general passed Sunday, according to a NAFCU release.
Longtime CUNA EVP Susan Newton, who led the AACUL, will leave the trade association in a few months.
An NCUA email with an incorrect call report due date prompts CCUA CEO Paul Gentile to ask for parity with banks.