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Webinar: Tax Refunds: ACH Exceptions, Posting & Credit Union Liability

State and federal tax refunds can sometimes become a challenge to an RDFI. It’s imperative to properly post and handle refund exceptions in order to minimize the risk to your financial institution. In this webinar you will finally get the answers to all of your questions! Ensure you handle these exceptions correctly to minimize the liability of your financial institution and avoid costly mistakes.

HIGHLIGHTS

  • What happens when the name and account number do not match?
  • What if the account is closed or the accountholder is deceased?
  • Who is at fault if the payment posts to the wrong account?  What happens next?
  • What are the rights and obligations of the RDFI, member, and tax preparer?
  • TAKE-AWAY TOOLKIT
    • Handouts will include a quick reference for handling federal government tax refunds according to the Green Book

WHO SHOULD ATTEND?

This informative session is designed for ACH operations staff, branch personnel, compliance officers, and AAP candidates.

Eligible for 1.8 AAP Continuing Education Credits

Attendance verification for CE credits provided upon request.

Please note:  The live webinar option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered.  You may have as many people as you like listen from your office speaker phone.

ABOUT THE PRESENTER – Luann S. Kohlmann, AAP, NCP, WACHA

Luann serves as the Vice President of WACHA (The Premier Payments Resource), headquartered in Wisconsin.  After many years in the financial industry Luann joined the WACHA team in 2003.  She is responsible for development and execution of association member programs, including education, conferences, and publications.  She also conducts ACH audits and risk assessments.

Luann has spoken nationwide, including NACHA’s Electronic Payments Conferences, and is very active in national councils and committees.  She has been an Accredited ACH Professional since 2002 and became a National Check Professional in 2011.

THREE REGISTRATION OPTIONS

Note:  All materials are subject to copyright.  Transmission, retransmission, or republishing this webinar to other institutions or those not employed by your financial institution is prohibited.  Print materials may be copied for eligible participants only.

1.  LIVE WEBINAR

 

Convenient!

Listen to the
archived web link on your

iPad

iPhone

Android

Instructions will be emailed to you with
the archived link.

The live webinar option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered.  You may have as many people as you like listen from your office speaker phone.  Registrants receive a toll-free number and pass code that will allow entrance to the seminar.  The session will be approximately 90 minutes, including question and answer sessions.  Seminar materials, including instructions, pin number, and handouts will be emailed to you prior to the broadcast.  You will need the most current version of Adobe Reader available free at www.adobe.com.

2.  ARCHIVED WEBINAR & FREE CD ROM*

Can’t attend the live webinar? The archived webinar is a recording of the live event, including audio, visuals, and handouts. We even provide the presenter’s email address so you may ask follow-up questions. Approximately one week prior to the webinar, you will receive an email with the archived web link. This web link can be viewed anytime 24/7, beginning 6 business days after the webinar and will expire 6 months after the live program date.

As an added bonus, you will also receive a FREE audio/visual CD ROM.* The CD ROM includes the original audio/visual presentation, the question and answer sessions, and the handouts.  Use the archived webinar or this “off-the-shelf” training program for those that could not attend the live seminar and for future training.

The archived webinar (including the free CD ROM) may ONLY be ordered for 6 months following the webinar. Neither the link nor CD will be available after this time.

3.  BOTH LIVE WEBINAR & ARCHIVED WEB LINK (INCLUDES FREE CD ROM*)

Options 1 and 2 described above

AFFORDABLE, PROFESSIONAL TRAINING, WHEN AND WHERE YOU CHOOSE

*CD ROM is for Mac and PC use only

This event is being conducted by CU Web Training on behalf of the Missouri Credit Union Association.   Click here to register:  https://mcua.fed.cuwebtraining.com/store/webinar

February 12th, 2013 2:00 PM   through   3:30 PM

Event Info

When

February 12th, 2013 2:00 PM   through   3:30 PM

Contact

Phone: 314.542.1321

Email:


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