Internet fraud has grown tremendously and the losses are staggering. Credit unions face huge liability risks for unauthorized withdrawals from deposit accounts if a cyber criminal obtains access to a member’s online security credentials. UCC Article 4A permits the credit union to shift liability to the commercial member in certain situations, while Reg E provides more protection for the consumer member. But in all situations, the law imposes a duty on the credit union to utilize commercially-reasonable security procedures. This webinar will explain who is legally liable for various types of Internet fraud and what your credit union can do to guard against liability in both commercial and consumer situations.

HIGHLIGHTS

  • Credit union liability under Reg E for consumer accounts
  • Credit union liability under UCC Article 4A for commercial accounts
  • What constitutes reasonable security procedures?
  • Special NACHA rules for ACH transactions
  • Review of FFIEC guidance Supplement to Authentication in an Internet Banking Environment
  • Important provisions to include in your contracts

 

  • TAKE-AWAY TOOLKIT
    • One way to guard against Internet fraud claims is to have a well-drafted contract.  You will receive a sample online contract that can be adapted for your credit union.
    • FFIEC guidance Supplement to Authentication in an Internet Banking Environment
    • Electronic training log
    • Quiz you can administer to measure staff learning and a separate answer key

Attendance verification for CE credits provided upon request.

WHO SHOULD ATTEND?

This informative session will be useful to deposit operations personnel and managers, member service representatives, compliance staff, technology personnel, fraud investigators, and auditors.

Please note:  The live webinar option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered.  You may have as many people as you like listen from your office speaker phone.

ABOUT THE PRESENTER – Elizabeth Fast, JD, CPA, Spencer Fane Britt & Browne, LLP

Elizabeth Fast is a partner with Spencer Fane Britt & Browne LLP where she specializes in the representation of financial institutions.  Elizabeth is the head of the firm’s training division.  She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University.  In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant.  Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions.  She is a member of the Missouri State Banking Board by appointment of the Governor.

THREE REGISTRATION OPTIONS

Note:  All materials are subject to copyright.  Transmission, retransmission, or republishing this webinar to other institutions or those not employed by your financial institution is prohibited.  Print materials may be copied for eligible participants only.

1.  LIVE WEBINAR

The live webinar option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered.  You may have as many people as you like listen from your office speaker phone.  Registrants receive a toll-free number and pass code that will allow entrance to the seminar.  The session will be approximately 90 minutes, including question and answer sessions.  Seminar materials, including instructions, PIN number, and handouts will be emailed to you prior to the broadcast.  You will need the most-current version of Adobe Reader available free at www.adobe.com.

 

Convenient!

Listen to the
archived webinar on your

iPad

iPhone

Android

Instructions will be emailed with the archived webinar link.

2.  ARCHIVED WEBINAR & FREE CD ROM*

Can’t attend the live webinar? The archived webinar is a recording of the live event, including audio, visuals, and handouts. We even provide the presenter’s email address so you may ask follow-up questions. Approximately one week prior to the webinar, you will receive an email with the archived webinar link. This webinar link can be viewed anytime 24/7, beginning 6 business days after the webinar and will expire 6 months after the live program date.

As an added bonus, you will also receive a FREE audio/visual CD ROM.* The CD ROM includes the original audio/visual presentation, the question and answer sessions, and the handouts.  Use the archived webinar or this “off-the-shelf” training program for those that could not attend the live seminar and for future training.

The archived webinar (including the free CD ROM) may ONLY be ordered for 6 months following the webinar. Neither will be available after this time.

3.  BOTH LIVE WEBINAR & ARCHIVED WEBINAR (INCLUDES FREE CD ROM*)

Options 1 and 2 described above

AFFORDABLE, PROFESSIONAL TRAINING, WHEN AND WHERE YOU CHOOSE

*CD ROM is for Mac and PC use only

This event is being conducted by CU Web Training on behalf of the Missouri Credit Union Association.   Click here to register:  https://mcua.fed.cuwebtraining.com/store/webinar

July 11th, 2013 2:00 PM   through   3:30 PM

Event Info

When

July 11th, 2013 2:00 PM   through   3:30 PM

Contact

Phone: 314.542.1321

Email:


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