User login

Webinar: Regulation E vs. ACH Rules: Which One Prevails?

How many times have you battled with following ACH Rules requirements versus Regulation E? ACH Rules may necessitate one action, while Regulation E may dictate another. Does a consumer have 60 days from settlement date to return an unauthorized ACH transaction or from their statement date? What does “promptly” mean pertaining to provisional credit? This webinar will help answer frustrating questions while exploring day-to-day payment-processing dilemmas.

HIGHLIGHTS

  • Define where/if there are contradictions between Regulation E and the ACH Rules
  • Which prevails regarding disclosures, returns processing, notice language, provisional credit, and more
  • Appropriate financial institution actions

 

  • TAKE-AWAY TOOLKIT
    • Employee training log
    • Quiz you can administer to measure staff learning and a separate answer key

 

This course is eligible for 1.8 AAP credits.

Attendance verification for CE credits provided upon request.

WHO SHOULD ATTEND?

This informative session is designed for ACH operations and audit/compliance staff.

Please note:  The live webinar option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered.  You may have as many people as you like listen from your office speaker phone.

ABOUT THE PRESENTER – Karen Sylvester, AAP, NCP, EPCOR

Karen Sylvester is the Compliance and Fraud Manager for EPCOR. Joining EPCOR in 2007, she now provides regulatory compliance, ACH risk management, and payment-systems fraud education and consulting services.  Karen helps financial institutions navigate regulatory compliance, identifies deficiencies, and recommends sound controls.

In 1994, Karen began as a teller and worked her way up to Assistant Vice President at a Kansas City financial institution.  Her responsibilities included BSA compliance, Internet banking, wire transfer, and ACH.  She received the Accredited ACH Professional designation in 2005, the National Check Payment designation in 2012, holds a Bachelor’s in Management from Baker University, and is a member of the International Association of Financial Crimes Investigators (IAFCI). 

THREE REGISTRATION OPTIONS

Note:  All materials are subject to copyright.  Transmission, retransmission, or republishing this webinar to other institutions or those not employed by your financial institution is prohibited.  Print materials may be copied for eligible participants only.

1.  LIVE WEBINAR

The live webinar option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered.  You may have as many people as you like listen from your office speaker phone.  Registrants receive a toll-free number and pass code that will allow entrance to the seminar.  The session will be approximately 90 minutes, including question and answer sessions.  Seminar materials, including instructions, PIN number, and handouts will be emailed to you prior to the broadcast.  You will need the most-current version of Adobe Reader available free at www.adobe.com.

Convenient!

Listen to the
archived webinar on your

iPad

iPhone

Android

Instructions will be emailed with the archived webinar link.

2.  ARCHIVED WEBINAR & FREE CD ROM*

Can’t attend the live webinar? The archived webinar is a recording of the live event, including audio, visuals, and handouts. We even provide the presenter’s email address so you may ask follow-up questions. Approximately one week prior to the webinar, you will receive an email with the archived webinar link. This webinar link can be viewed anytime 24/7, beginning 6 business days after the webinar and will expire 6 months after the live program date.

As an added bonus, you will also receive a FREE audio/visual CD ROM.* The CD ROM includes the original audio/visual presentation, the question and answer sessions, and the handouts.  Use the archived webinar or this “off-the-shelf” training program for those that could not attend the live seminar and for future training.

The archived webinar (including the free CD ROM) may ONLY be ordered for 6 months following the webinar. Neither will be available after this time.

3.  BOTH LIVE WEBINAR & ARCHIVED WEBINAR (INCLUDES FREE CD ROM*)

Options 1 and 2 described above

AFFORDABLE, PROFESSIONAL TRAINING, WHEN AND WHERE YOU CHOOSE

*CD ROM is for Mac and PC use only

This event is being conducted by CU Web Training on behalf of the Missouri Credit Union Association. Click here to register: https://mcua.fed.cuwebtraining.com/store/webinar

December 17th, 2013 2:00 PM   through   3:30 PM

Event Info

When

December 17th, 2013 2:00 PM   through   3:30 PM

Contact

Phone: 314.542.1321

Email:


Help spread the word

Please help us and let your friends, colleagues and followers know about our page: Webinar: Regulation E vs. ACH Rules: Which One Prevails?


You can also share the below link in an email or on your website.
https://www.mcua.org/civicrm/event/info?id=430&reset=1&cid=0