Do you know how to handle an incoming ACH entry if the accountholder is deceased? Do you handle Death Notification Entries (DNE) correctly to ensure your credit union doesn’t take a loss? This webinar is designed to provide an understanding of government benefit payments, debit entries, DNEs, and both corporate and government reclamations.

HIGHLIGHTS

  • Government and corporate reclamation rules
  • How to handle reclamations and DNEs and limit your liability
  • Knowledge of death:  constructive versus actual
  • How to handle ACH payments once you have knowledge of an accountholder’s death
  • TAKE-AWAY TOOLKIT
    • Quick reference for handling federal government DNEs and reclamations according to the Green Book

WHO SHOULD ATTEND?

This informative session is designed for ACH personnel, frontline staff, member service representatives, and AAP candidates.

Eligible for 1.8 AAP Continuing Education Credits

Attendance verification for CE credits provided upon request.

Please note:  The live webinar option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered.  You may have as many people as you like listen from your office speaker phone.

ABOUT THE PRESENTER – Luann S. Kohlmann, AAP, NCP, WACHA

Luann serves as the Vice President of WACHA (The Premier Payments Resource), headquartered in Wisconsin.  After many years in the financial industry Luann joined the WACHA team in 2003.  She is responsible for development and execution of association member programs, including education, conferences, and publications.  She also conducts ACH audits and risk assessments.

Luann has spoken nationwide, including NACHA’s Electronic Payments Conferences, and is very active in national councils and committees.  She has been an Accredited ACH Professional since 2002 and became a National Check Professional in 2011.

THREE REGISTRATION OPTIONS

Note:  All materials are subject to copyright.  Transmission, retransmission, or republishing this webinar to other institutions or those not employed by your financial institution is prohibited.  Print materials may be copied for eligible participants only.

1.  LIVE WEBINAR

 

Convenient!

Listen to the
archived web link on your

iPad

iPhone

Android

Instructions will be emailed to you with
the archived link.

The live webinar option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered.  You may have as many people as you like listen from your office speaker phone.  Registrants receive a toll-free number and pass code that will allow entrance to the seminar.  The session will be approximately 90 minutes, including question and answer sessions.  Seminar materials, including instructions, pin number, and handouts will be emailed to you prior to the broadcast.  You will need the most current version of Adobe Reader available free at www.adobe.com.

2.  ARCHIVED WEBINAR & FREE CD ROM*

Can’t attend the live webinar? The archived webinar is a recording of the live event, including audio, visuals, and handouts. We even provide the presenter’s email address so you may ask follow-up questions. Approximately one week prior to the webinar, you will receive an email with the archived web link. This web link can be viewed anytime 24/7, beginning 6 business days after the webinar and will expire 6 months after the live program date.

As an added bonus, you will also receive a FREE audio/visual CD ROM.* The CD ROM includes the original audio/visual presentation, the question and answer sessions, and the handouts.  Use the archived webinar or this “off-the-shelf” training program for those that could not attend the live seminar and for future training.

The archived webinar (including the free CD ROM) may ONLY be ordered for 6 months following the webinar. Neither the link nor CD will be available after this time.

3.  BOTH LIVE WEBINAR & ARCHIVED WEB LINK (INCLUDES FREE CD ROM*)

Options 1 and 2 described above

AFFORDABLE, PROFESSIONAL TRAINING, WHEN AND WHERE YOU CHOOSE

*CD ROM is for Mac and PC use only

This event is being conducted by CU Web Training on behalf of the Missouri Credit Union Association.   Click here to register:  https://mcua.fed.cuwebtraining.com/store/webinar

February 5th, 2013 2:00 PM   through   3:30 PM

Event Info

When

February 5th, 2013 2:00 PM   through   3:30 PM

Contact

Phone: 314.542.1321


Help spread the word

Please help us and let your friends, colleagues and followers know about our page: Webinar: ACH Death Notification Entries (DNEs) & Reclamations: Your Credit Union’s Liability


You can also share the below link in an email or on your website.
https://www.mcua.org/civicrm/event/info?id=443&reset=1&cid=0