Webinar: Fee Income 2014: Challenges, Issues & What's on the Horizon
The pending judicial challenge of Reg II will likely accelerate compression of credit unions’ debit card fee income and further destabilize the traditional checking business model. Already challenged by anemic branch economics, credit unions must re-evaluate their options, alternatives, and opportunities for driving new fee income. Successful credit unions must improve their efficiency while also providing members with the tools and services they need. The question is: which technologies help credit unions do both? Online and mobile financial management tools for consumers and businesses? Mobile remote deposit? Reloadable prepaid cards? Mobile payments? What about underperforming branches? Now is the perfect storm for credit unions with the foresight and fortitude to act. Join us for an informative and insightful review of the strategies, tactics, and technologies that will help your credit union maximize efficiency and profitability in 2014.
- Best cost-cutting moves in 2014: increasing self-service, streamlining the branch
- 5 mobile alerts that can cut service costs in half: pacifying money hawks
- How to make the most of the self-service trend: online, mobile, social
- Best consumer and commercial fee revenue opportunities in 2014
- What the future looks like: convergence of mobile, Personal Financial Management (PFM), and shopping
- Employee training log
- Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND?
This insightful, practical session is designed for officers and staff responsible for leveraging technology to cut costs, generate revenue, and improve member service in a fee-compressed environment.
Please note: The live webinar option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered. You may have as many people as you like listen from your office speaker phone.
ABOUT THE PRESENTER – Lee Wetherington, AAP, ProfitStars®
Lee Wetherington is Director of Strategic Insight for ProfitStars®, a division of Jack Henry & Associates®. He directs the development of actionable insight and strategy for the financial services industry. To this end, he creates programs, presentations, and articles designed to orient and educate financial executives on the trends and implications of new technologies. Lee has delivered over 300 keynotes nationwide focusing upon opportunities and challenges in payments and the online/mobile/social channels, and is widely renowned for his unique style and dynamic delivery. His articles and commentary have been widely published across the financial services industry.
Lee received bachelor degrees in Economics and English from Duke University in 1990, and, in 1993, he completed graduate studies at Emory University. In 1995, he earned the distinguished Accredited ACH Professional (AAP) certification from the National Automated Clearing House Association (NACHA).
THREE REGISTRATION OPTIONS
Note: All materials are subject to copyright. Transmission, retransmission, or republishing this webinar to other institutions or those not employed by your financial institution is prohibited. Print materials may be copied for eligible participants only.
1. LIVE WEBINAR
The live webinar option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered. You may have as many people as you like listen from your office speaker phone. Registrants receive a toll-free number and pass code that will allow entrance to the seminar. The session will be approximately 90 minutes, including question and answer sessions. Seminar materials, including instructions, PIN number, and handouts will be emailed to you prior to the broadcast. You will need the most-current version of Adobe Reader available free at www.adobe.com.
Listen to the
Instructions will be emailed with the archived webinar link.
2. ARCHIVED WEBINAR & FREE CD ROM*
Can’t attend the live webinar? The archived webinar is a recording of the live event, including audio, visuals, and handouts. We even provide the presenter’s email address so you may ask follow-up questions. Approximately one week prior to the webinar, you will receive an email with the archived webinar link. This webinar link can be viewed anytime 24/7, beginning 6 business days after the webinar and will expire 6 months after the live program date.
As an added bonus, you will also receive a FREE audio/visual CD ROM.* The CD ROM includes the original audio/visual presentation, the question and answer sessions, and the handouts. Use the archived webinar or this “off-the-shelf” training program for those that could not attend the live seminar and for future training.
The archived webinar (including the free CD ROM) may ONLY be ordered for 6 months following the webinar. Neither will be available after this time.
3. BOTH LIVE WEBINAR & ARCHIVED WEBINAR (INCLUDES FREE CD ROM*)
Options 1 and 2 described above
AFFORDABLE, PROFESSIONAL TRAINING, WHEN AND WHERE YOU CHOOSE
*CD ROM is for Mac and PC use only
This event is being conducted by CU Web Training on behalf of the Missouri Credit Union Association. Click here to register: https://mcua.fed.cuwebtraining.com/store/webinar
January 16th, 2014 2:00 PM through 3:30 PM