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Webinar: Head Teller Development: Managing Dual Control & Cash Limits

Responsibility for the vault, teller cash limits, and dual control are among the most important duties of a head teller. Auditors and examiners continuously cite financial institutions for lack of “dual control” or double custody. Regardless of how many staff members you have, the job must be done well and in compliance with regulations.

This session is designed to cover areas of dual control, starting with high-risk issues.  Cash-limit management for tellers and the vault will also be addressed.  The handouts will include guidance and written procedures to make this process more efficient.

HIGHLIGHTS

  • Dual control issues and procedures for:
    • Vault entry logs
    • Vault cash
    • Security logs (e.g., bait money, security devices logs, etc.)
    • Teller audits
    • ATM audits
    • Wire transfers
    • And more!
  • How to maintain the proper cash limits; including procedures for ordering and sending cash to the Federal Reserve or your cash courier service.
  • TAKE-AWAY TOOLKIT
    • Written procedures covering dual control for frontline functions
    • Written procedures for cash limits
    • Sample logs

WHO SHOULD ATTEND?

This informative session is designed for head tellers, assistant head tellers, teller supervisors, teller trainers, auditors, and compliance officers.

Attendance verification for CE credits provided upon request.

Please note:  The live webinar option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered.  You may have as many people as you like listen from your office speaker phone.

ABOUT THE PRESENTER – Ann Brode, Brode Consulting Services, Inc.

Ann Brode began her career in 1973 and has continued her service as a consultant to regional and community financial institutions through a wide range of areas including strategic planning, lending, deposits, marketing, training, compliance, and management.  Ann is a well-respected presenter and has spoken to audiences across the country for over 25 years.  She has presented sessions for numerous state associations and has taught at the School of Banking Administration at the University of Wisconsin as well as many other state banking schools.  Ann is the author of The Bank Deposit Documentation Manual for Front-Line Personnel, published by Bankers Publishing Company, and is well represented in numerous industry publications.

THREE REGISTRATION OPTIONS

Note:  All materials are subject to copyright.  Transmission, retransmission, or republishing this webinar to other institutions or those not employed by your financial institution is prohibited.  Print materials may be copied for eligible participants only.

1.  LIVE WEBINAR

 

Convenient!

Listen to the
archived web link on your

iPad

iPhone

Android

Instructions will be emailed to you with
the archived link.

The live webinar option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered.  You may have as many people as you like listen from your office speaker phone.  Registrants receive a toll-free number and pass code that will allow entrance to the seminar.  The session will be approximately 90 minutes, including question and answer sessions.  Seminar materials, including instructions, PIN number, and handouts will be emailed to you prior to the broadcast.  You will need the most-current version of Adobe Reader available free at www.adobe.com.

2.  ARCHIVED WEBINAR & FREE CD ROM*

Can’t attend the live webinar? The archived webinar is a recording of the live event, including audio, visuals, and handouts. We even provide the presenter’s email address so you may ask follow-up questions. Approximately one week prior to the webinar, you will receive an email with the archived web link. This web link can be viewed anytime 24/7, beginning 6 business days after the webinar and will expire 6 months after the live program date.

As an added bonus, you will also receive a FREE audio/visual CD ROM.* The CD ROM includes the original audio/visual presentation, the question and answer sessions, and the handouts.  Use the archived webinar or this “off-the-shelf” training program for those that could not attend the live seminar and for future training.

The archived webinar (including the free CD ROM) may ONLY be ordered for 6 months following the webinar. Neither the link nor CD will be available after this time.

3.  BOTH LIVE WEBINAR & ARCHIVED WEB LINK (INCLUDES FREE CD ROM*)

Options 1 and 2 described above

AFFORDABLE, PROFESSIONAL TRAINING, WHEN AND WHERE YOU CHOOSE

*CD ROM is for Mac and PC use only

Click here to register:  https://mcua.fed.cuwebtraining.com/store/webinar

March 26th, 2013 2:00 PM   through   3:30 PM

Event Info

When

March 26th, 2013 2:00 PM   through   3:30 PM


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