Your financial institution is in the best position to stop the identity theft and financial exploitation of your senior accountholders. Any senior, regardless of economic status, gender, race, age, or educational background can be the target of financial abuse, so you must know the red flags. Do you have a plan in place to react effectively if this occurs? This session will provide scenarios and resources to use as these situations arise.
This course is eligible for 1.8 AAP credits.
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND?
This informative session is suited for ACH operations, branch personnel, compliance officers, and AAP candidates.
ABOUT THE PRESENTER – Luann S. Kohlmann, AAP, NCP, WACHA
Luann Kohlmann serves as the Vice President of WACHA (The Premier Payments Resource), headquartered in Wisconsin. Luann started her career in banking operations and joined the WACHA team in 2003. She is responsible for development and execution of association member programs, including education, conferences, and publications. She also conducts ACH audits and risk assessments.
With her banking background and hands-on knowledge, Luann understands the problems financial institutions face with day-to-day ACH processing and the need to continue to expand their electronic services to keep pace with technology. Luann has spoken nationwide, including NACHA’s Electronic Payments Conferences, and is very active in national councils and committees. She has been an Accredited ACH Professional since 2002 and became a National Check Professional in 2011.
Listen to the
Instructions will be emailed with the archived webinar link.
AVAILABLE VIA ARCHIVE ONLY
ARCHIVED WEBINAR & FREE CD ROM*
The archived webinar is a recording that includes the audio, visuals, and handouts. We even provide the presenter’s email address so you may ask follow-up questions. You will receive an email with the archived webinar link. This webinar link can be viewed anytime 24/7, and will expire 6 months after the original availability date.
As an added bonus, you will also receive a FREE audio/visual CD ROM.* The CD ROM includes the original audio/visual presentation, the question and answer sessions, and the handouts. Use the archived webinar or this “off-the-shelf” program for future training.
The archived webinar (including the free CD ROM) may ONLY be ordered for 6 months following the original availability date. Neither the link nor CD will be available after this time.
Note: All materials are subject to copyright. Transmission, retransmission, or republishing this webinar to other institutions or those not employed by your financial institution is prohibited. Print materials may be copied for eligible participants only.
AFFORDABLE, PROFESSIONAL TRAINING, WHEN AND WHERE YOU CHOOSE
*CD ROM is for Mac and PC use only
This event is being conducted by CU Web Training on behalf of the Missouri Credit Union Association. Click here to register: https://mcua.fed.cuwebtraining.com/store/webinar