The Credit Union National Association (CUNA) has developed a new survey to allow credit unions to provide CUNA and the state leagues with feedback on their most recent examination by the National Credit Union Administration (NCUA) and/or their state regulator. The survey was emailed to all CUNA/league affiliated credit unions, except those in NCUA's Region 2, on Thursday, December 6. Credit unions in Region 2 have already participated in a similar survey. It seeks input on issues such as length of on-site exam, level of the credit union’s satisfaction with the exam and results, and any problem areas identified by the examiner.
CUNA and the leagues are urging credit unions to complete the survey. The information collected through the survey will be used by CUNA and the leagues to ensure our advocacy efforts on exam-related issues are properly focused. All information will be kept anonymous, and only summary results will be released.
Contact CUNA’s Market Research staff with any questions regarding the survey.