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FFIEC Releases Social Media Guidance & Requests Comments

The Federal Financial Institutions Examination Council (FFIEC) released proposed guidance entitled “Social Media: Consumer Compliance Risk Management Guidance (Guidance). The Guidance addresses the applicability of federal consumer protection and compliance laws, regulations, and policies to activities conducted via social media by credit unions and other regulated financial institutions. The Guidance does not impose new requirements on credit unions. Its purpose is to help financial institutions “understand potential consumer compliance and legal risks, as well as related risks, such as reputation and operation risks associated with the use of social media, along with the expectation for managing those risks.” The Credit Union National Association is working on a Comment Call summarizing the Guidance.

 

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