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Taking a Member Service Approach to Collections

The Bankruptcy & Collections conference brings Missouri and Kansas credit unions together to learn from each other and from our speaker, David Reed. Collaborating with other credit unions for ideas and insights is a great way to stay a step ahead. Connect with your peers at this first-ever, joint event!

Mr. Reed’s training philosophy is centered on the member service approach to effective collections. In his 24 years of law practice, he has been a bankruptcy and collections attorney for debtors and credit unions. When he “saw the light,” he went to work for a credit union and became a collections manager then general counsel. Today, he may be the only attorney training credit unions who has seen collections and bankruptcy from both the members’ and credit unions’ perspectives. 

Attorney, author, consultant and nationally recognized speaker, Mr. Reed is a partner in the law firm of Reed and Jolly, PLLC. He also founded CU Doctor, a full-service credit union consulting practice. Mr. Reed provides guidance to credit unions concerning a variety of matters including the establishment and revision of credit union policies and procedures, organizational compliance, collections, regulatory matters and corporate governance. His engaging speaking style has garnered him status as a regular lecturer nationwide on topics such as regulatory compliance, consumer lending, bankruptcy and collections. 

As a former trial attorney and vice president and general counsel of a large credit union, Mr. Reed has been selected to train NCUA field examination and audit staff on numerous issues, including ID theft red flags, S.A.F.E Act, third party contract management and bankruptcy matters. He also serves as editor of several industry manuals on legal matters. 

Mr. Reed received his undergraduate degree from Virginia Tech in 1986 and his Juris Doctorate from George Mason University School of Law in 1989. He is a certified compliance officer. 

For a complete agenda or to register for this event, visit the event page.