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Auto Loan Loyalty Stems From Good Customer Service


Anheuser-Busch Employees Credit Union (St. Louis, Mo.) and Assemblies of God Credit Union (Springfield, Mo.) recently participated in an auto loan report released by the Filene Research Institute.

Filene’s report showed that auto loan loyalty stems from intangible loan factors, such as good customer service, ease of contacting the lender and lender responsiveness, than from quantifiable loan factors, such as interest rates and down payment requirements.  

Posted By Nora Holloway read more
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